Wise & Grey

 

Thank you for visiting and shopping from Wise & Grey. Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us. Following are some of the terms and conditions that are included in the Shipping Policy.

Processing time for orders is around 1-2 business days. Orders are not shipped or delivered on weekends and holidays. Once the order is being placed, a confirmation email will be sent to be mail address provided with the order. To cancel the order, please immediately reply to the confirmation mail. The minimum delivery time is 4 days and maximum time is 7 days.

 

  • Processing time for orders is around 1-2 business days. Orders are not shipped or delivered on weekends and holidays. Once the order is being placed, a confirmation email will be sent to be mail address provided with the order. To cancel the order, please immediately reply to the confirmation mail. The minimum delivery time is 4 days and maximum time is 7 days.
  • Once the order has been submitted, the products are not modified. Please be sure to input the right address, email, payment method and items selected. We cannot change the colours, styles or patterns once the order has been placed.
  • After the order is processed and shipped, the confirmation email with tracking information is sent to email address given. If you are experiencing a high volume of orders, the shipment can be delayed for few days. Please expect additional days in transit for deliveries.
  • Wise & Grey use reliable courier companies and they are not responsible for delay caused by any unforseen time lags by them in delivering the parcels to the buyers. We do not provide any international shipping. If you have any question about returns, check our return policy here- https://www.wiseandgrey.com/refundrequest/. If you have any further questions or comments, you may contact us by: Email: support@wiseandgrey.com. There is no shipping charge and we do not have any international couriers.

CUSTOMS, DUTIES AND TAXES

 

Wise & Grey is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer.